Vino Volo Named Philadelphia Marketplace Merchant of the First Quarter
The Philadelphia Marketplace Food & Shops at Philadelphia International Airport (PHL) announced Vino Volo as its merchant of the quarter for Q1 2008-2009.
The Philadelphia Marketplace’s EDGE! program (Excellence Drives Great Experiences) was designed to motivate and reward merchants. Each merchant can earn EDGE! points for exceeding expectations through great customer service. At the end of each quarter, the merchant with the most points is named “merchant of the quarter.”
Located in the B/C Connector, Vino Volo is an upscale wine bar and tasting lounge offering a wide variety of wines and sophisticated small plate dishes. A second location will be opening in the coming months in the airport’s new D/E Connector.
“Vino Volo truly exceeds their customers’ expectations,” said Anna DiGregorio, Director of Marketing for the Philadelphia Marketplace Food & Shops. “The staff goes above and beyond to make sure each customer’s time at PHL is an enjoyable one.”
ABOUT VINO VOLO
Vino Volo offers airport passengers a sophisticated retreat from the hectic airport environment with fun and interactive wine tastings and small-plate gourmet food pairings with a packaged “to-go” option. A highly-trained team of Wine Associates helps make wine approachable. The company also has a patented tasting framework to ease customers through the wine discovery process. Vino Volo is redefining service in airports, recently ranking #1 in customer service among over 900 airport stores mystery shopped, and winning the highly coveted airport industry award for “Highest Regard for Customer Service” in both 2007 and 2008. For more information, visit www.vinovolo.com.
ABOUT MARKETPLACE REDWOOD L.P.
MarketPlace Redwood, L.P. is the private partner with the City of Philadelphia in the development and management of the food and retail program throughout Philadelphia International Airport. The award-winning food and retail program consists of stores and eateries throughout Terminals A–West through F. The airport features more than 125 in-line stores, restaurants and services, plus an average of 30-40 specialty retail units. MarketPlace Redwood, L.P. is a partnership between MarketPlace Development, a Boston-based retail development firm that partners with airports and airlines, and Redwood Advisory, a Philadelphia-based retail development, management and consulting firm. For more information, visit www.philamarketplace.com