PHILADELPHIA — Oct. 29, 2018 — MarketPlace PHL, the management company responsible for the concessions program at Philadelphia International Airport (PHL), recognized Kiehl’s as the Merchant of the Year at the 11th annual EDGIE Awards held at Fairmount Water Works.
“We are so excited and honored to be recognized as the Merchant of the Year,” said Asimena Patsaros, specialty stores operations manager of Hudson Group, the operating company of Kiehl’s. “Our team puts so much effort into our store day in and day out. It’s so nice to be recognized for that.” Along with winning the coveted “Merchant of the Year” title, MarketPlace PHL also presented Kiehl’s with a $1,000 cash prize and the Merchant of the Year trophy.
Kiehls, an innovator of fine quality skin, body and hair care products, is made with the finest naturally-derived ingredients. Customers expect the highest standard of products with ingredients selected for true benefits to the body. With one location in the Philadelphia International Airport (Concourse F, Gate F8), Kiehl’s offers travelers a luxurious selection of natural concoctions for healthy skin, body and hair.
“Each year, we challenge our retailers and eateries with reaching even higher than they did the previous year,” said Mel Hannah, vice president and general manager of MarketPlace PHL. “We congratulate the entire team at Kiehl’s and all of our retailers and restaurants for their hard work and dedication to providing the best possible service day in and day out.”
Philadelphia Marketplace’s Cutting EDGE! Program (Excellence Drives Great Experiences!) is designed to motivate and reward restaurants and retailers for providing exemplary customer service to travelers and employees at PHL. Each merchant can earn EDGE! points for exceeding expectations through great customer service, marketing and training. At the end of each quarter, the merchants with the most points are named Merchant of the Quarter, and the merchant with the most points overall at the end of the year is named Merchant of the Year.
Additional EDGIE awards were presented to the following merchants:
- Best New Location: Independence Prime
- Best New Concept: OTG
- Best Retail Location: L’Occitane
- Best Service Operator: Minute Suites
- Best Quick Serve Restaurant: Gachi Sushi & Noodles
- Best Full Service Restaurant: Sky Asian Bistro
- Best Coffee Operator: La Colombe
- Rising Merchant of 2017-2018: MAC Cosmetics B/C Connector
- Best Location w/ Highest Regard for Customer Service: Kiehl’s
- Community Outreach Ronald McDonald House Guest Chefs: Chickie’s & Pete’s, Hudson News and OTG
- Employee of the Year: Asimena Patsaros, Kiehl’s